Contact Us

We’re Here to Help

At Soft & Fit NY, your comfort is our priority. Whether you have questions about our products, your order, or need personalized recommendations — we’d love to hear from you.

📩 Customer Support

Email: support@softandfit.com

We aim to respond within 24 hours (Monday – Friday).

📦 Order & Shipping Inquiries

For updates about your order or delivery, please include your order number in the message to help us assist you faster.

💬 Business & Partnerships

Interested in collaborating, distributing, or featuring Soft & Fit NY?
Reach out to our team at partnerships@softandfit.com

🕒 Support Hours

Monday – Friday: 9:00 AM – 6:00 PM New York, NY, USA (GMT-4)
Weekend & Holidays: Closed

💙 Your Comfort Journey Starts Here

We’re more than insoles — we’re your partner in better movement, posture, and performance.
Fill out the form below, and our support team will get back to you as soon as possible.